Last updated: 03/18/2025
Welcome to LiveFans/Livia! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, payment details, and other contact information.
- Usage Data: Information about how you use our platform, including device information, IP address, cookies, and browsing behavior.
- Marketing & Business Data: Information related to brands, influencers, advertising budgets, and campaign performance.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our services, including AI-driven marketing solutions.
- Automate and optimize marketing strategies for brands and influencers.
- Communicate with users, including sending updates, insights, and recommendations.
- Process financial transactions, including the 10% fee on managed marketing budgets.
- Ensure security, prevent fraud, and comply with legal obligations.
3. Data Sharing & Security
- We do not sell your data to third parties.
- Your information may be shared with trusted service providers to enhance our AI-powered marketing management.
- We implement industry-standard security measures to protect your data from unauthorized access.
4. Your Rights Under LGPD & GDPR
As a user, you have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data processing.
- Opt-out of marketing communications.
- Request data portability.
- File a complaint with regulatory authorities.
5. Contact Us
For any privacy-related questions, please contact us at hello@livefans.app.